We provide estimated timelines during onboarding. Based on project size, we break delivery into clear milestones with scheduled reviews. You’ll always stay in the loop with regular check-ins and preview files to approve work before finalization.

We follow a 50% upfront and 50% upon final delivery policy for most fixed-scope projects. Larger or ongoing work may follow milestone-based or monthly retainers. All invoices are payable within 7 days unless otherwise agreed in writing.

Absolutely. We treat all client work as confidential. Your files, brand assets, and strategy stay secure and never reused. NDAs are available upon request, and we strictly adhere to professional standards and data protection laws.

Yes. Every package includes a fixed number of revision rounds (usually 2–3). We’re flexible within reason to help refine your design. Major changes outside the original brief may require a scope adjustment and timeline update.

Clients may cancel at any point, but completed work and design hours are billable. Refunds (if applicable) are considered based on work completed. We aim for fairness while ensuring time and creative output are respected.

Yes. We offer 15–30 day post-delivery support depending on the package. You can also opt for extended maintenance or retainer-based creative support if you need ongoing work, updates, or seasonal campaigns.

Just contact us or book via Fiverr. We'll listen to your goals, create a customized plan, and kick off with confidence—whether it's branding, design, or something unique to your business.